This accessibility statement applies to the Walsall CCG website. We want as many people as possible to be able to use this website. That means you should be able to:
We know some parts of this website are not fully accessible:
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We’ll consider your request and get back to you in five working days.
If you cannot view the map on our ‘contact us’ page, call us for directions.
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Walsall CCG is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the exemptions listed below:
Some of our videos do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.2 (Audio-only and Video-only (Prerecorded).
We plan to add text alternatives for all images by September 2020. When we publish new content we’ll make sure our use of images meets accessibility standards.
PDF documents- Some of our PDF documents are difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag.
To resolve the many PDFs we have would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the website contract is up for renewal, likely to be in one year.
PDFs and other documents– The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix previous board papers from before this date. Any new PDFs or Word documents we publish will meet accessibility standards. Some fillable forms which need to be downloaded and interacted with will not be accessible until we move to a new digital solution in the future.
Live video– We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
This statement was prepared on 31st December 2020. It was last reviewed on 30th September 2020.
This website was last tested on 23 September 2020. The test was carried out by Walsall CCG.
We used this approach to deciding on a sample of pages to test: a combination of random sampling and Google Analytics to review the most popular pages.
We plan to identify and fix issues by the 1st April 2021.