Freedom of Information

The Freedom of Information Act (FOIA) came into force during 2005 and the Act applies to all public authorities with the aim to make information available to any person (individual, company or any other body) on request. A request must be made in writing (including email). There are a number of exemptions that maybe applied to withhold information that should not be disclosed.

Under the Freedom of Information Act, any person may make a request for information and must be treated applicant and motive blind. The organisation has up to 20 working days to respond to the request.

Main Features of the Act…

  • A general right of access from the 1st January 2005 (subject to certain conditions & exemptions) to all information held in recorded form
  • To inform the applicant if the information is held
  • To adopt a Publication Scheme (This is currently being developed)

To submit a Freedom of Information request email:

To submit a written requests, see below:

NHS Walsall CCG, Jubilee House, Bloxwich Lane, Walsall, WS2 7JL
All requests will be processed in accordance with the FOIA and EIR.

Please see our Disclosure Log to see previous FOI responses.


We are committed to complying to right of access requests under Data Protection Act 2018 and the Freedom of Information Act 2000.

However, the NHS is facing unprecedented challenges relating to the coronavirus (COVID-19) pandemic at the current time.  Understandably, our resources have been diverted to support our front-line colleagues who are working tremendously hard to provide care for our patients, and to those in need of our services.

The Information Commissioners Office has recognised the current situation in the NHS

We strive to be transparent and to work with an open culture.  But at this time, whilst care of our patients and the safety of our staff takes precedent, it is likely that responses to some requests for information or records will be delayed.  We apologise for this position in advance, and will endeavour to provide you with as much information as we can, as soon as we are able.

It may therefore in certain cases take longer than the statutory deadline for Freedom of Information requests and Subject Access Requests.  We will try and continue to process them as normal, but this will be dependent on the availability of relevant staff to respond.

If you have a complaint linked to how we are dealing with requests, please contact the CCG at

Environmental Information Regulations (EIR)

The Environmental Information Regulations deal with environmental information held by public authorities in England.

You can make a request for information under the EIR the same way as you make a Freedom of Information request an EIR can also be made by telephone; however your request will be subject to the regulations governing EIR requests.

What to do if you are unhappy with our response

If you are unhappy with the way your request for information has been handled, you can request a review by contacting..
Serena Ellis, Corporate Governance Officer, NHS Walsall CCG,
Jubilee House, Bloxwich Lane, Walsall, WS2 7JL.
Tel: 01922 618318.

If you remain dissatisfied with the handling of your request following the CCG’s review, you have the right to appeal to the Information Commissioner at:

The Information Commissioner’s Office
Wycliffe House
Water Lane

Tel: 08456 30 60 60 or 01625 54 57 45