Patient Participation and Liaison Group

Become a Member

Patient and public involvement is essential in developing, improving and monitoring health and care services.

The Patient Participation and Liaison Group (PPLG) is made up of local people who represent and Chair Patient Participation Groups across Walsall’s 52 GP practices.

The PPLG meets quarterly to support Patient Participation Groups to represent the views of their local communities and influence effective patient and public engagement within GP practices. The meeting is also an opportunity to network and share best practice, ensuring that people’s experiences of GP services are used to improve the health and care of people in Walsall.

Members have co-produced their terms of reference for the group, which is available to download below:

Patient Participation Liaison Group Terms of Reference

PPLG Meeting

As a member you will...

  • Be invited to take part in discussion groups and listening events
  • Be invited to attend and take part in engagement opportunities
  • Attend a quarterly meeting whereby you hear about PPG key developments, best practice and are asked to share your views
  • Opportunity to inform and influence service development within primary care services and how the CCG engages with patients and public in Walsall
  • Opportunity to raise questions with the CCG, bringing the voice and experience of patients into the heart of the CCG.

If you represent or Chair a Patient Participation Group in Walsall, then why not get involved?

Attend a meeting:

If you are interested in attending a meeting, please email Dianne Beddows, PPLG Chair or telephone 01902 603077.

PPLG Minutes 2019/20
June 2019 – Agenda and Minutes
September 2019 – Agenda and Minutes
December 2019 – Festive Get-together Flyer
PPLG Minutes 2020/21
March 2020 – Agenda and Minutes
September 2020 – Agenda and Minutes

PPLG Video Calls

During a time where it is not possible to meet face to face with our PPLG members we are holding monthly virtual calls so we can keep in touch with members and ask how they are doing, ask if they have any questions or concerns and give them any updates the CCG may have.

If you are interested in joining please e-mail BCWB.engagement@nhs.net or call 0121 612 1447.


PPG Charter

Walsall CCG held a workshop with patient representatives, commissioners, representatives of voluntary sector organisations and Healthwatch Walsall to develop a Charter to summarise and pledge the commitments of all stakeholders towards patient participation.

Delegates talked openly and frankly about their visions for Patient Participation Groups (PPGs), the challenges they face in terms of recruitment and fair representation, and what the measures of success for these groups should be.

The session was a tremendous success, with delegates feeding back that the afternoon made them feel valued and with a renewed energy for increasing participation in Walsall.

Download the PPG Charter below:

Walsall Patient Participation Group Charter

PPG Charter Poster