Rethink Mental Illness GP Mental health support service

Rethink Mental Illness logo

The aim of the service is to support people with mental health difficulties who are repeatedly attending their GP surgeries or relying on them for emotional support. The service aims to drive a case management approach that prevents individuals from repeated visits to their GP, because they can be better managed elsewhere.

Approximately a quarter of all people will experience a mental health problem in the course of a year, and 23 out of 30 who experience mental health problems will visit their GP. Part of The NHS Long Term Plan is providing funding to improve mental health services and should result in GPs having more access to mental health training in order to refer patients to a wider variety of treatments beyond medication.

What we can offer…

GP Referral Helpline

GP referral Helpline is for you to call if:

  • 18 years + patients
  • You are concerned about a patient who is not engaging or left the surgery abruptly
  • If a patient has called the surgery needing emotional support giving cause for concern

Our aim is to provide:

  • A call back service to the patient
  • Offer support to the patient by way of a triage service that signposts and supports them into other support services available to suit their needs.
  • To refer to the walk-in service at Rethink

GP Referral Walk-in Service

  • Enable you to refer high-intensity users of your surgery who would be best supported in the community for their emotional needs.
  • Enable you to refer patients who you feel would benefit from prevention support
  • For Patients to attend our services for emotional support rather than their GP.

How to refer:

  • Call 01922 405559
  • Be prepared to share information with Rethink, on risk and level of support needed.
  • Pass location of service to patients you are referring to walk-in: 1 Queens Parade, Bloxwich, Walsall, WS3 2EX.

Services times:

Available from 2pm – 6pm Monday – Friday

Please note those requiring specialist mental health provision should be referred through the usual referral routes via DWMHT.